You Might Ask


Kittens from 4 months are accepted for boarding.

Cats over 6 months must be de-sexed (male and female).

Elderly or special needs cats are accepted on a case-by-case basis.

Full disclosure of your cat’s condition and needs prior to booking allows us to provide the best care.


Flea Treatment 

Cats should be treated regularly with a product against fleas.

If you have not been treating for fleas on a regular treatment cycle, please ensure you use a product 1 to 2 weeks prior to arrival so that cats are free of fleas and flea dirt and bedding is free of flea eggs. Yes, we will know. And we’ll tell you.

Do not dose more frequently than recommended by the product. You can provide a dose for us to administer if next treatment is due during boarding.

Worm Treatment

Cats should be treated regularly with a product against roundworms and tapeworms.

If you have not been treating for worms on a regular treatment cycle, please ensure you use a product 1 to 2 weeks prior to arrival.


Cats over 6 months must be de-sexed (male and female) for boarding. .


We cannot accept your animal for boarding if you arrive with a cat that is not appropriately vaccinated for the unit booked.

It is up to you to check and disclose your cat’s current vaccination status. Check this before you book.

If you have questions regarding vaccinations, please refer to your veterinary clinic.

Vaccination Records

We do need to see evidence of vaccination (unless you book a unit for an unvaccinated cat).

Please bring vaccination record each time your cat stays with us. We will keep this on file until check-out.

If you are unable to produce your cat’s vaccination record, please contact your veterinary clinic and ask them to email us confirmation of vaccination status, by your check-in date at the latest.

Unvaccinated Cats

We recommend vaccinating for the health of your cat. We do accept unvaccinated cats if we have units available in our isolation area. Please request this at time of booking.

Kittens/Cats Previously Unvaccinated/Cats with Lapsed Vaccinations

To have an immunity status suitable for boarding, your cat needs to have had their initial vaccination and a booster, 4 weeks later. If you miss the booster in the required time frame, the cat may not be fully protected and you will need to start over. The booster should be given at least 2 weeks prior to boarding in order for your cat to be fully protected.

Common Vaccination Types

Protection Against
Known As
Feline Herpes
Upper respiratory tract infection
(Rhinotracheitis, cat flu)
Tricat Trio or Felocell 3
Feline Calici
Upper respiratory tract infection
(Rhinotracheitis, cat flu)
Tricat Trio or Felocell 3
Feline Panleucopenia
Inflammation of the small intestine
Tricat Trio or Felocell 3
Feline Immunodeficiency
Infection of immune system cells
(Feline AIDS)
Feline Leukemia
Cancer/suppression of immune system


WHAT IF my cat is difficult to medicate or aggressive when trying to do so?

You will know this before you bring your cat in; please discuss with us at time of booking.  Depending on the medication and duration of board, your cat may be better off boarding in a veterinary clinic.

WHAT IF something happens to me while I’m away?

TEMPORARY DELAY - Get in touch with us as soon as possible to extend your cat's boarding period. If we don't hear from you on check-out date we will attempt to contact you and/or your emergency contact. Will will continue to keep your cat in board.

PERMANENT DELAY - This is why giving us an emergency contact who can make decisions for your pet is important. Yes, it happens. Yes, you should talk to them about what should happen to your cat.

WHAT IF I don't come back for my cat?

In the rare event that a cat is unclaimed or abandoned, we will keep the cat for 7 days after the booked check-out date.

We will make attempts to contact you and/or your nominated representative regarding unclaimed cats. If no communication and arrangements agreeable to Sentry Hill Cattery has been made, we reserve the right to re-home or make alternative arrangements for your cat at our discretion.

Any and all outstanding charges will be pursued.

WHAT IF my cat becomes injured or ill while in board?

We will take your cat to your veterinary clinic or ours for immediate treatment if necessary. Veterinary fees, if applicable, will be added to your boarding bill or put on your veterinary clinic account.

All recommendations and treatment will be followed unless you leave specific instructions limiting the cost of treatment (and doing so does not prolong any suffering as determined by the treating veterinary surgeon).

We will make every attempt to contact you or your emergency contact.

Note that as we are legally in charge of the cat while it is in our care, we have an obligation under the Animal Welfare Act to alleviate pain or distress of ill or injured animals. 

If a veterinary surgeon determines that euthanasia is the most humane course of action, we will agree to this on your behalf if we are unable to contact you or your emergency contact.

WHAT IF my cat dies while in board?

A NATURAL death is a possibility when boarding elderly cats. In the unfortunate event that it does happen we will make every attempt to advise you immediately and preserve the body for you to collect, unless you advise otherwise.

In the unfortunate event of the UNNATURAL death of your cat we will make every effort to contact you immediately and ensure a post-mortem is completed (recommended best practice according to the Code of Welfare: Temporary Housing of Companion Animals*). If you do not wish for a post-mortem to be performed you may sign a waiver. 

*"In boarding establishments, if euthanasia is required or an animal dies of unknown causes, then a necropsy should be undertaken to ascertain the reason or cause of death and a report provided to the animal's owner and a
full record of the incident kept for a minimum of two years."

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